Privacy Policy

Last updated: January 2026

Dynamic Dashing Solutions (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is collected, used, stored, and disclosed lawfully in accordance with the Protection of Personal Information Act, 2013 (POPIA).

1. Introduction

This Privacy Policy explains how we process personal information as a responsible party under POPIA. It applies to clients, prospective clients, website visitors, suppliers, and other individuals whose personal information we handle in providing online accounting, payroll, invoicing, and related Sage One-powered services.

2. Information We Collect

We may collect and process personal information including:

  • Identity and contact details (name, email, phone, ID number, company details)
  • Financial and payroll data (bank details, salary information, tax numbers)
  • Usage data from our online platforms and website (IP address, browser type, cookies)
  • Other information you provide when engaging our services or contacting us.

3. How We Collect Your Information

We collect personal information:

  • Directly from you (via forms, emails, calls, or service agreements)
  • From third parties (e.g., Sage software integrations, with your consent or as authorized)
  • Automatically via cookies and similar technologies on our website.

4. Purpose of Processing

We process personal information for:

  • Providing and managing accounting/payroll services
  • Compliance with legal obligations (e.g., SARS reporting)
  • Communicating with you about services, updates, or support
  • Improving our services and website
  • Preventing fraud and ensuring security
  • Direct marketing (only with your consent).

5. Lawful Basis for Processing

Processing is lawful under POPIA conditions, based on:

  • Your consent
  • Performance of a contract
  • Legal obligations
  • Legitimate interests (e.g., service delivery, security).

6. Sharing Your Information

We may share personal information with:

  • Sage (or affiliates) for software functionality
  • Service providers (e.g., cloud hosts, IT support) under strict confidentiality
  • Regulators or authorities when required by law (e.g., SARS)

We do not sell personal information. Cross-border transfers (e.g., to Sage servers) occur only where adequate protections are in place per POPIA.

7. Security of Your Information

We implement reasonable technical and organizational measures to protect personal information against loss, misuse, unauthorized access, or breach.

8. Your Rights

Under POPIA, you have the right to:

  • Access your personal information
  • Request correction or deletion
  • Object to processing
  • Withdraw consent
  • Lodge a complaint with the Information Regulator.

To exercise these rights, contact us at the details below.

9. Retention

We retain personal information only as long as necessary for the purposes above or as required by law, after which it is securely deleted or anonymized.

10. Cookies and Website Usage

Our website uses cookies for functionality and analytics. You can manage preferences via browser settings. See our Cookie Policy [link if separate] for details.

11. Changes to This Policy

We may update this policy. Changes will be posted here with the updated date.

12. Contact Us / Information Officer

Dynamic Dashing Solutions
Email: info@ddsolutions.co.za

For complaints: Information Regulator (complaints.IR@justice.gov.za).

By using our services or website, you acknowledge this policy.